HealHive - Privacy Policy

Last Updated: 16th January 2025

Welcome to HealHive (“we,” “us,” “our,” or “HealHive”). We operate a health tracking web application (the “Service”) designed for people recovering from surgery to log medications, daily progress, mood, and pain levels. We’re in the process of confirming our formal headquarters location—until then, please know we’re a global-friendly service.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our Service, you agree to the terms outlined here. If you disagree, you can stop using the Service at any time.

1. Data We Collect

a) Personal Information You Provide

- Name, last name, and email address.
- Surgery details (date, type, affected body part).
- Medication details (optional).

b) Automatically Collected Information

- Analytics & Usage Data (via Google Analytics). This may include IP addresses, device identifiers, and general usage information.

c) Payment Information

- If you subscribe to our paid plan, Stripe handles your payment details; we do not store your full credit card information.

2. How We Use Your Information

Service Functionality: To run our health-tracking features, generate graphs, and enable access to paid content.
Communication: With your consent, we may send newsletters, healing tips, or promotional materials.
Analytics: We use Google Analytics to improve user experience.
Legal & Compliance: We may disclose information if required by law.

3. Legal Bases for Processing (If You’re in the EU)

- Consent: You choose to provide data such as health and medication info.
- Legitimate Interests: We collect some usage data for site operation.
- Opting Out: You can limit cookies and communications via our pop-up banners or browser settings.

4. Data Sharing and Transfers

Third-Party Service Providers: Stripe, Firebase, Google Cloud.
No Selling or Unnecessary Sharing: We do not sell your data or share with marketers.

5. Cookies & Tracking

- We use Google Analytics cookies to understand usage patterns.
- You can disable or limit cookies. This may impact functionality.

6. Data Storage & Security

Storage Location: Google Cloud Firestore in the US/EU.
Security Measures: We rely on Firebase/GCP’s encryption and secure data centers.
Data Retention: We keep data as long as you maintain an account; we delete it upon account removal.

7. User Rights

- Access, Correction, & Deletion: You can request a copy or delete your account.
- Contact for Privacy Concerns: privacy@healhive.com
- GDPR & CCPA Requests: We comply with valid requests, verifying identity first.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18. Users must confirm they are over 18.

9. Policy Changes & Updates

We will notify you by email if we update this Privacy Policy. The most recent version is always on our website.

10. Contact Us

For any privacy-related concerns, email privacy@healhive.com. We currently do not have a formal Data Protection Officer (DPO) but will announce if that changes.