Privacy Policy
healhiveapp.com and the HealHive app.
Last updated: 17 June 2026
1. Introduction
This Privacy Policy explains how HealHive Ltd (“HealHive”, “we”, “us” or “our”) handles information across two places: this website (healhiveapp.com) and the HealHive mobile app. We have built both to collect as little as possible. This policy sets out plainly what each one does.
In short: the website uses privacy-friendly, cookieless analytics and sets no advertising or tracking cookies. The app keeps the recovery information you enter on your own device and never receives it. Detail on each follows.
2. The website (healhiveapp.com)
The website is a marketing and information site. When you visit it, we use Framer's built-in analytics to understand visits in aggregate.
What the website analytics does
Counts unique visitors, page views, top sources and top pages, in aggregate.
Works without cookies. It does not place cookies on your device and does not create any persistent identifier for you.
Is anonymous. It does not track, collect or store anything that identifies you as an individual, and the data cannot be traced back to a real person.
We do not use Google Analytics, advertising cookies, behavioural-targeting cookies, or cross-site tracking on the website. Because the website sets no non-essential cookies, no cookie consent banner is required.
Forms and contact
If you email us using an address shown on the site, we receive your email address and whatever you write, and use it only to reply. The website does not currently have a newsletter sign-up or data-collection form. If we add one in future, we will update this policy and ask for your consent at the point of sign-up.
3. The HealHive app
The app is local-first. The recovery information you enter stays on your device and is never transmitted to us.
Stays on your device
Surgery or injury details, daily pain, mood and progress logs, personal notes, journal entries and milestone tracking are stored only on your device. We never receive this information, cannot see it, and cannot recover it if your device is lost or reset. There are no accounts and no login.
Content the app downloads
To provide guided meditations, breathing exercises and articles, the app downloads that content over the internet from our content delivery provider (Cloudflare). This is a one-way download of content to your device and does not send your recovery information anywhere.
Anonymous analytics in the app
The app uses PostHog to understand, anonymously, how the app is used. It records which screens you open, which features you use, and whether you complete onboarding. It never records your mood notes, journal entries, surgery details, name, or precise location. Each installation has a random identifier not linked to you and not linked across devices. You can turn app analytics off at any time in Settings, Anonymous Analytics.
4. Who we share information with
We do not sell your information. We do not share the recovery data you enter in the app, because we never receive it. The external services involved are: Framer, which hosts the website and provides its cookieless analytics; Cloudflare, which delivers the app's audio, video and article content; and PostHog, which receives the app's anonymous, non-identifying usage events while app analytics are enabled. If you join the optional HealHive community on Discord, that is a separate third-party service operated by Discord Inc., governed by Discord's own terms and privacy policy.
5. Your rights
Because we hold no account and do not receive your recovery data, there is no profile with us to access, export or delete. You control the information on your device and can delete all app data at any time in the app's settings. For website analytics, the data is anonymous and cannot be linked to you. If you have questions about your rights under applicable data protection law, including the UK GDPR, contact us using the details below.
6. Children's privacy
HealHive is designed for adults recovering from surgery or injury. If you are under 18, please use it with the involvement of a parent or guardian. We do not collect personal data through the app, and the website analytics contains nothing that identifies any visitor of any age.
7. Changes to this policy
If the website or app changes in a way that affects this policy, for example adding a sign-up form, accounts, or a new analytics service, we will update this policy and publish the new version here.
8. Contact
Privacy questions: privacy@healhiveapp.com. General queries: contact@healhiveapp.com.
Terms and Conditions
healhiveapp.com and the HealHive app.
Last updated: 17 June 2026
These Terms and Conditions (“Terms”) apply to your use of the HealHive website (healhiveapp.com) and the HealHive mobile app, both provided by HealHive Ltd (“HealHive”, “we”, “us” or “our”), a UK-based company. By using the website or the app, you agree to these Terms. If you do not agree, please do not use them.
1. About HealHive
HealHive is a supportive wellness companion for people recovering from surgery or injury. The website provides information about the app. The app provides recovery tracking, breathing exercises, meditations, articles and milestone tracking. HealHive is designed for adults; if you are under 18, please use it with the involvement of a parent or guardian.
2. Not medical advice
HealHive does not provide medical advice, diagnosis or treatment, and nothing on the website or in the app is a substitute for professional medical care. Always consult your doctor, surgeon or physiotherapist before doing any physical activity or interpreting recovery information. If you experience unexpected pain, swelling or any urgent symptom, stop and seek medical help immediately.
3. Using the website and app
You may use the website and app for your personal, non-commercial recovery support. You may not copy, modify, reverse-engineer, resell or redistribute the app, the website, or their content, and you may not use the HealHive name, logo or trademarks without written permission.
4. Your data and privacy
The recovery information you enter in the app is stored on your device and is not transmitted to us. The website uses cookieless, anonymous analytics and sets no advertising cookies. The app sends anonymous, non-identifying usage analytics that you can turn off in Settings. Full detail is in our Privacy Policy, which forms part of these Terms.
5. Personal responsibility and risk
Every recovery is different and varies in pace and outcome. Use of HealHive does not guarantee recovery success or replace formal medical care. Physical activity and rehabilitation carry inherent risks, including re-injury, setbacks or complications. You accept full responsibility for how you interpret and use any information shown on the website or in the app.
6. Limitation of liability
To the fullest extent permitted by law, HealHive Ltd, its developers and affiliates are not liable for any injury, loss or damage resulting from your use of the website or app, including medical complications, delayed recovery, re-injury, lost data or device issues. The website and app are provided “as is” without warranties of any kind. You use them at your own risk and are responsible for consulting your healthcare provider when making medical decisions.
7. Intellectual property
All content, designs, code, branding and materials on the website and in the app are the property of HealHive Ltd and are protected by intellectual property laws.
8. Community (Discord)
HealHive may link to an optional community hosted on Discord, a third-party service operated by Discord Inc. We do not control Discord and are not responsible for content posted by members. Nothing shared in the community is medical advice from HealHive. Participation is voluntary and subject to Discord's own terms.
9. Changes
We may update the website, the app, or these Terms from time to time. Continued use after changes are published means you accept the revised Terms.
10. Governing law
These Terms are governed by the laws of England and Wales. Disputes will be handled in the courts of London, United Kingdom.
11. Contact
For questions or help, contact contact@healhiveapp.com.
Cookie Notice
healhiveapp.com
Last updated: 17 June 2026
This notice explains how cookies are used on the HealHive website. The short version: we keep it minimal and do not set advertising or tracking cookies.
Analytics without cookies
The website uses Framer's built-in analytics to understand visits in aggregate. This analytics is cookieless: it does not place cookies on your device and does not create a persistent identifier for you. It is anonymous and cannot be traced back to an individual. Because of this, the website does not require a cookie consent banner.
What we do not use
No Google Analytics.
No advertising or behavioural-targeting cookies.
No cross-site tracking.
Essential cookies
The website may rely on a small number of strictly necessary cookies or similar technologies needed for the site to function and be served securely. These do not track you for advertising and do not require consent under applicable rules.
If this changes
If we ever add a service that sets non-essential cookies (for example Google Analytics, an embedded video player, or a marketing tool), we will add a GDPR-compliant cookie consent banner and update this notice before doing so.
The app
The HealHive mobile app is a separate product and does not use browser cookies. It uses anonymous, non-identifying analytics that you can turn off in the app's Settings. See our Privacy Policy for detail.
Contact
Questions: privacy@healhiveapp.com.
Medical Disclaimer
healhiveapp.com and the HealHive app.
Last updated: 17 June 2026
HealHive is a supportive wellness tool. It does not replace professional medical care, and nothing on this website or in the app is medical advice, diagnosis or treatment.
Talk to your healthcare provider
Seek approval from your physician, physiotherapist or surgeon before performing any activities or exercises, or making recovery decisions, based on HealHive. No doctor-patient relationship is created by using the website or app. HealHive does not offer personalised recommendations based on your medical condition.
Breathing exercises
The app includes optional guided breathing exercises for relaxation and general wellbeing. They are not therapy or treatment. Practise only when seated or lying down somewhere safe and quiet, never while driving or doing anything that needs your attention. Stop immediately if you feel dizzy, lightheaded, short of breath, faint, nauseous or unwell, and consult a healthcare professional if symptoms persist. Be especially cautious if you are pregnant or have cardiovascular, respiratory, neurological or psychiatric conditions, and get medical clearance first.
No guarantees
Wellness and rehabilitation activities carry inherent risks, including pain, injury, delayed healing or complications. HealHive does not guarantee recovery timelines or outcomes. Milestones shown in the app are informational only and are not indicators of medical clearance or recovery readiness. If you feel pain, swelling, instability or unexpected symptoms, stop and contact your healthcare provider.
For adults
HealHive is designed for adults recovering from surgery or injury. If you are under 18, please use it with the involvement of a parent or guardian.
Contact
Questions: contact@healhiveapp.com.